I’m a pediatrician and I want to share symptom questionnaires and literature with families.
I always get consent to send anything electronically and encourage them to get an encrypted email address (e.g., ProtonMail), cautioning them about the insecurity of consumer email for potentially sensitive information. The reality is that most people just say send whatever anyway.
I can’t use my institutional (or any) email because I don’t want to be contacted directly via email (impractical and medicolegally fraught) regarding future issues (I want them to use my administrative assistant’s phone to remain arm’s length).
It would be great to develop a website with everything there, but then they have to go looking rather than receiving personalized documents.
I have been using secure online questionnaires (i.e., https://childmentalhealth.ca), but that does not permit me to send literature (e.g., feeding strategies in autism spectrum disorder) and requires more tech-savviness to navigate than just getting an email.
I have Keyboard Maestro macros for sharing documents using my Paperpile library, but this still shows the “reply to” email address (the one associated with my PaperPile account).
The folks at PaperPile say they’re working on an option to hide this during a revamp of their sharing code.
ProtonMail tells me that “no reply” email addresses aren’t offered because they can be used for spamming, which I understand.
Is there a way that I can use a “no reply” email address? Any other thoughts regarding these challenges?
Thanks a lot!