I have a shortcut that appends to a text file in Dropbox, using the Append to File action. It runs normally on my iPad, but on my iPhone the action’s “Service” option is missing, which causes the shortcut to default to iCloud Drive and fail with an error message saying “the file doesn’t exist.”
It ran fine until I had my iPhone’s battery replaced yesterday and, as part of the process, had to erase the phone and restore it from an iCloud backup. Something must have gotten lost in the process and now I can’t find any way to get Dropbox to show up again as an option.
- uninstalling Shortcuts, rebooting and reinstalling;
- uninstalling Dropbox, rebooting and reinstalling;
- removing “Siri Shortcuts” from “Connected apps” on dropbox.com and re-authorizing from Shortcuts on the iPad.
Does anyone have a clue on how to fix this issue?